![]() ![]() The only thing the maintainer account has permission to do is reset the passwords of super-admin profile accounts. This takes into account the possibility that the default account has been renamed. The account will be able to reset the password for any super-admin profile user in addition to the default admin user. Using the maintainer account and resetting a password cause a log to be created making these actions traceable for security purposes. Starting from when the device powers up, there will be 60 seconds instead of 30. The countdown timer for how log enter the credentials has increased. In newer versions of the BIOS, expect some changes to the behavior of the maintainer account. This can be useful if the admin administrator account was deleted. Once logged into the FortiGate with the maintainer account (as described below), if the FortiGate is running FortiOS 6.0.3 or later, enter the execute factoryreset command to return the FortiGate to its default configuration. Warning: This procedure will require the reboot of the FortiGate unit. If physical access to the device is possible and with a few other tools, the password can be reset. ![]()
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